Jeff Miller Email Address

Chief Operating Officer

Citizens Memorial Hospital and Citizens Memorial Health Care Foundation (CMH) make up a fully-integrated healthcare system.

Over 25 years experience leading multi-disciplinary healthcare teams in a variety of settings including: Hospital Administration, Home Health/Hospice Administration, Long-term Care Administration, Marketing and Human Resources. Currently serving as Chief Operating Officer. - Collaborative leader with proven success improving patient care, access and financial performance. - Effective at increasing revenue, improving services, strategic planning and implementation of process based management. - Strong track record building stakeholder relations, analyzing operating environments, identifying opportunities, and implementing solutions. - Successful at implementing evidence based leadership tactics improving internal and external customer service and communication, improving patient and staff satisfaction, performance improvement and Joint Commission accreditation readiness. - Effectively manage multi-million dollar budgets and lead comprehensive support to Finance, Administration, Operations, Rehab Services, Home Care Services, Nutritional Services, Environmental Services, Facilities, Strategic Planning, Safety/Security, Pre-hospital Services, and Emergency Management. - Action plan leader for multiple performance improvement initiatives including: pediatric care, orthopedics, management development, evidence based leadership, process based management and many more. I am a success-oriented individual with great work ethic. I enjoy dealing with people and have experience in managing personnel. I consider myself to be self-motivated, disciplined, hard working and well organized.