Susan Calvert Email Address

Human Resources Director

Sells cell phones, accessories and service plans to customers at retail locations across the south, midwest and mid-Atlantic regions.

Throughout my career, no matter the role I've played or the industry in which I've worked, I have developed an unwavering commitment to having a strategy, creating a tactical plan, and executing to achieve superior results. Adherence to a great process--working in an interactive, collaborative fashion and knowing you'll need to be flexible and responsive to challenges that inevitably arise along the way--will deliver for your customer every time. I've seen it time and again, in industries as diverse as banking and finance, that those who fail to commit to the right processes and really dive into the details of what they do can undermine the best intentions and the greatest work ethic. Whether you're customer-facing or playing a key delivery role behind the scenes, deploying agile project management skills will ensure there are no gaps in your process, from presentation to final delivery and beyond.Finally, I see it as my duty to use my abilities to see the big picture and get the right tactics in place to make those around me stronger and deliver winning projects together.