Head of Operations: Technology Services
Capitec Bank is a financial services company which located in Stellenbosch,South Africa.
Accomplished and results-driven Senior Executive with strong contributions leading strategic operations, technology, change, and business transformation. Worked in Multi-Nationals and across a number of countries. Proven ability to:-create a business-aligned IT vision and to turn it into reality in order to generate real business value;-balance group and local demands across multiple international geographies and cultures;-create and grow teams with a strong business focus to drive innovation and change across IT;-do transformations and turnarounds across geographies;-lead delivery of Target Operating Models and group-wide transformation programSpecialized focus operational and production enhancements that result in significant cost savings and improved service and quality metrics. Resourceful and forward-thinking leader capable of streamlining cross-functional operations and negotiating strong global networks and business partnerships to overcome obstacles and achieve desired results.SELECTED ACHIEVEMENTS• Total Business Reengineering and Optimisation that enable a company to do more sales than previous year's total sales • Successful in negotiating an outsource deal valued more than $170 million for term of contract• Took more than $5 million out of the infrastructure run rate cost in one year.• Delivered an End-to-End IT Business Process metrics to achieve better customer service • Delivered multiple transparent IT cost models for business • Changed the storage architecture that saved business units 60% on the unit rate.• Reducing Operating Cost by more than 50% per year, through an Architecture and Technology redesign• Saved $7 Million over 5 year period contract by challenging a Service Provider