Karen Opas Email Address
@canadapost.ca
Manager of User Experience
Canada Post is Canadaas leading provider of electronic commerce and customer communication solutions.
UX manager with a specialty in UX content strategy and CX. Defining personal UX moment: The first time I encountered instructions to press "Ctrl" "Alt" "Del". I spent frustrating minutes - because I was pressing the buttons sequentially, rather than simultaneously. One extra word in the instructions would have created a frictionless first step. Former business ghost writer, production potter and Yukon bartender.
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