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Gael Filippini Email Address


Job Title

Director of Customer Service

Bupa Australia & New Zealand

Bupa Australia & New Zealand is a healthcare organisation which located in Sydney, NSW.


Highly experienced executive, in the successful design and implementation of transformational growth and retention strategies, customer service operations, retail design and third party partnership programs. Proven change agent, with the broad capability set required for leading complex business’s across multiple distributed locations successfully. Deep understanding of global and local consumer best practices in service and retail industries with the agility required for driving change in high profile consumer brands. Astute, commercially savvy with a high sense of accountability, a drive to succeed, a passion for innovation, excellence and create amazing customer outcomes through connected people

Last University
Went to IMD Business School

Other people working at Bupa Australia & New Zealand:

Conrad TruscottHospital Contract Manager and Industry Liaison
Stan GoldsteinManaging Director
David SmithHead of Digital Technology
Rolande ChaseEssential Communication Services Coordinator
David HirschHead of Marketing
Elley JohnstonSenior Wellness Program Manager- Program Delivery Specialist
Simon BeckettFinance Director Health Services
Brendan RobyResourcing Partner Health Insurance
Michelle MurphyCustomer Service and Sales Representative
Hana ChenMigration Specialist
Sami YalavacChief Information Officer
A. Aca****@bupa.com.au
Nick StoneChief Financial Officer Bupa Australia and New Zealand
Nick WongDirector of Technical Project Delivery
Mohasin UniaLead Application Support
Kylie LewisBusiness Lead Capability and Transformation Customer Experience
Ercument Turkeli EmbaHead of Application Development and Support and Healthcare
John Lorimer**********@bupa.com.au
Daniel Parsons**********@bupa.com.au
Sharyn Page**********@bupa.com.au
Lisa Obrien**********@bupa.com.au
Nicholas Stone**********@bupa.com.au

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