Director of Customer Service
Bupa Australia & New Zealand is a healthcare organisation which located in Sydney, NSW.
Highly experienced executive, in the successful design and implementation of transformational growth and retention strategies, customer service operations, retail design and third party partnership programs. Proven change agent, with the broad capability set required for leading complex business’s across multiple distributed locations successfully. Deep understanding of global and local consumer best practices in service and retail industries with the agility required for driving change in high profile consumer brands. Astute, commercially savvy with a high sense of accountability, a drive to succeed, a passion for innovation, excellence and create amazing customer outcomes through connected people