Director Senior Strategic Information Technology Solutions Owner
Brighthouse Financial is an insurance company that provides financial services like annuities and life insurance.
Seasoned results driven professional with extensive experience in the following areas, leadership, relationship management, communication, organization, strategic planning, program & project management, process improvement, Operations, Risk Management, Ecommerce, Consumer & Commercial, Investment Banking, Marketing, Technology, Compliance, Legal, Mortgage, Contact Centers and People Management. Proven ability to lead large or small programs/projects that have enterprise wide impact, through all phases of the project management life cycle. Experienced in applying Six Sigma principles within the banking environment to reduce variation and improve efficiency. Experienced in leveraging process improvement methods and tools such as FMEA, Root Cause Analysis, Design of Experiment (DOE), DMAIC, Tatham and Management By Fact (MBF). Successfully led multiple projects involving deploying various technologies throughout Operations, Ecommerce, Risk Management, Call Centers, IT, Consumer Banking, Brokerage, Retail, Commercial Lending, Mortgage, Card and the Mainframe environments. Works well with all levels within an organization from front line personnel to senior management. Specialties: Leading Large Teams, Strategic Planning, Process Improvement efforts, Execution of large Initiatives (programs/projects), Relationship Management, Financial Management, Operations Management, Risk Management, Banking, Mergers & Acquisition, Compliance Treasury Services and Ecommerce.
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