Director, Customer Success
Bio-Optronics, Inc. is a leading healthcare software and service provider with over 30 years of industry experience. Bio-Optronics has a long and successful history working with healthcare organizations worldwide and producing a variety of products aimed at meeting their specific needs.
Confident, results driven, customer success professional with a special talent for building rapport quickly. Keen sense of relationship management, project coordination, marketing and sales experience. Diverse background includes SaaS, CTMS, pharmaceuticals, medical device and health insurance. Tenured experience in B2B with Fortune 500 companies in account management, sales and marketing roles. Exceptional presentation and communication skills. Profile: Results driven, energetic customer success manager professional with 15+ years of client relationship management, marketing, project coordination and sales experience. Demonstrated success in generating revenue with existing and new clients by driving marketing strategies. Exceptionally skilled at building long lasting and profitable relationships with customers and vendors. Strong team player, excellent problem solver, successfully lead effective cross-functional communication both internally and externally. Specialties: Strategic Relationships, Clinical trials, SaaS, Project Management, Cardiovascular Pharmaceutical and Device Sales, Account Management, Sales, Group Insurance products, Networking, Leadership, Organization, Group Presentations, Public Speaking, Marketing, Collaboration, VOIP.
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