Brian Futrell Email Address

Regional Operations Manager

The Billiard Factory was founded in 1975 by Larry Stick as a single store on Telephone Road in Houston, Texas. Over the past three decades, the Company has expanded through both organic growth and opportunistic acquisitions from a single store with four employees into one of the nation's largest billiard and game room furniture retailers. Today, the company consists of 15 retail stores, multiple distribution centers and over 100 dedicated employees. Throughout the Company's long history, we have never lost sight of striving to meet our customer's needs. It is our pledge that the Billiard Factory will work hard to earn your business, striving to provide our customers with the highest quality products and top-notch customer service.

Personality Traits: 1. Business-oriented: I possess a strong focus on business goals and objectives, and I thrive in an operational environment. 2. Excellent communication skills: I have honed my communication skills through sales and restaurant experience, enabling me to effectively interact with customers and colleagues. 3. Organized and detail-oriented: As an operations manager and warehouse manager, I demonstrate the ability to organize and manage large inventories, lead teams, and handle multiple projects simultaneously. 4. Time-management: My experience in various roles has equipped me with strong time-management skills, allowing me to meet deadlines and complete tasks efficiently. 5. Team player: I value collaboration and understand the importance of working effectively within a team to achieve common objectives. 6. Customer service-focused: With a background in retail management and sales, I prioritize delivering excellent customer service and maintaining relationships with clients. Work Experience: 1. Operations Manager at Billiard Factory of Dallas: I have demonstrated my ability to successfully manage a warehouse, oversee inventory control, lead a customer service department, and interact with customers and employees from multiple store locations. 2. Buyer at Billiard Factory of Dallas and Billiards and Barstools: I have managed and analyzed purchase orders, developed relationships with industry representatives and manufacturers, negotiated commitments and pricing, and ensured replenishment of merchandise. 3. Sales Associate at Billiard Factory of Dallas: I have proven my sales skills by selling a wide range of high-end game room products, presenting product information, generating new business through prospecting and cold-calling, and maintaining customer relationships. 4. Buyer/Warehouse Manager/Sales at Billiards and Barstools: In this multifaceted role, I handled buying responsibilities, managed the warehouse, and engaged in sales activities. 5. Food and Beverage Server at Outback Steak House and Blakes Steak & Seafood: My experience in the food and beverage industry has provided me with customer service skills and the ability to work in a fast-paced environment. Overall, my work experience showcases proficiency in operations management, retail management, purchasing, sales, customer service, and the adaptability to different roles within the industry. My strong communication skills, organization, and ability to work well with others contribute to my effectiveness in the workplace.