David Shaner Email Address

Vice President, Global Quality and Product Support

Axcelis Technologies is a provider of equipment and services to the semiconductor manufacturing industry.

An accomplished Vice President, Global Quality and Product Support with over 20 years domestic and international experience in semiconductor engineering, marketing, training, customer service and technical support centers involving both start-up and growth organizations. Decisive, results oriented leader with proven success in developing customer service programs and long-term leadership for multimillion-dollar service and after-market organizations. Track record of delighting customers, directing staff, and spearheading operational improvements to increase service, drive productivity, and reduce costs. Excels in demanding, dynamic environments while remaining focused and agile. Strong management and leadership skills, with ability to motivate professionals, achieve goals, and maximize levels of productivity. Excellent communication skills to influence, build, and sustain alliances at the executive level to advance the philosophy and methodology of the “Voice of the Customer” with internal and external customers.