Chief Operating Officer and Managing Director
Founded in 1978, Avison Young is the largest Canadian-owned, principal-led commercial real estate in North America.
CEO, COO | I’m a senior business executive and operations expert with 25+ years of experience building, restructuring, and scaling companies to drive top and bottom-line growth. My career crosses industry boundaries and touches every aspect of business operations, including business development, marketing, sales, HR, IT, finance, procurement, capital planning, and M&A. PEOPLE, PROCESSES & SYSTEMS I’m an entrepreneurial thinker who loves to develop efficient organizations—while aligning people, processes, and systems behind a common goal. I love creating value for our stakeholders! As a leader and coach, I prefer “pulling” rather than “pushing.” I roll up my sleeves and dig into the details of daily operations, using data to make sound, strategic evidence based decisions. At the same time, I’m relentless when it comes to inspiring and empowering teams. I motivate individuals and groups to outperform—year after year—resulting in powerful cost savings, trailblazing efficiencies, and unparalleled revenue growth. A TRUE GENERALIST When it comes to operations management, particularly at the CEO or COO level, being a generalist is a critical strength. My breadth of operations experience adds immediate and lasting value to companies— and their customers. Drawing on across-the-board operational expertise, I quickly assess teams and situations and recommend robust, scalable solutions that reverse underperformance, eliminate inefficiencies, and achieve fast-paced growth while increasing value. SELECT CONTRIBUTIONS • Strengthened the operational infrastructure for global organization—leading technology, human resources, administration, procurement, growth planning—and enabling >300% expansion worldwide. • Saved >$250M in 12 months by cutting costs in benefits and procurement. • Led two companies from startup through exit—including one acquisition by a public company. • Drove digital transformation including infrastructure modernization and process automation for 100,000+ person organization.
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