Ryan Anson Email Address

Chief People Officer and Chief Security Officer

Aspyr Media, Inc. is the leading publisher of Mac(r) games, bringing blockbuster gaming franchises including Call of Duty(r), Sid Meier's Civilization(r), Star Wars(r), and DOOM(r) to Mac computers around the world. For over 16 years, Aspyr Media has worked on the biggest titles in the video game industry and we have an exciting roadmap over the next 24 months.\r\n\r\nAspyr's focus is bringing the biggest game brands to the Macintosh platform, which has had a tremendous surge in popularity in recent years. Headquartered in Austin, TX, Aspyr develops, markets and sells games for the Mac which are delivered through physical retail and digital download services. More information about Aspyr and its games may be found at www.aspyr.com. All marks and trademarks are the property of their respective owners.

Passionate leader with proven ability and expertise in developing and implementing corporate wide and long-term strategic and operational solutions. • Expertise in leading and motivating diverse support teams responsible for subscription services, on-line services, high-tech products, services, hardware, and applications;• Exemplary record in leadership skills with a proactive methodology that simultaneously motivates the organization to excel and initiates vital solutions that magnify overall results;• Background developing and implementing appropriate standard controls and methodology to manage costs while delivering an exceptional customer experience;• Exceptional customer-orientation demonstrated by a track record of developing and implementing performance-driven customer experience initiatives that promote a customer-focused company culture and deliver measurable results leading to the achievement of corporate objectives;• Broad and deep exposure in selecting, implementing and managing a vast array of support methodologies and technologies: ERP, HCM, billing, CRM, call center, outsourcing, BPO, tiered-support, site/location selection, ACD, IVR/CVR, workforce-management,; • Ability to analyze existing customer-facing processes and redesign them to deliver enhanced customer experiences;Specialties: Human Resources • Operational Management • Customer Experience • Start-Up Operations • Customer Service • Business Continuity • Strategic Planning • Policy/Procedure Improvement • Corporate Structuring and Compliance • Software Development/Management • Professional Services • Technology Infrastructure • Call Center Management and Delivery • Project Management