Tria Hopkins Email Address

Store Sales Director and Manager of Operations

Since the early 1990?s, Ashley Stewart has been styling customers and setting fashion trends for the plus-size fashion industry. The Ashley Stewart brand is truly an eclectic mix. It is fashion forward, sexy and inspirational. It provides the customer with head-to-toe outfits from trendy sportswear to lingerie to outerwear. Ashley Stewart dresses the women from the bedroom to the boardroom. Fashion conscious plus-size urban women shop at Ashley Stewart to find the latest fashions that reflects their inner-confidence. With more than 170 stores located in urban areas from New York to Los Angeles, Ashley Stewart is looking to expand the number of stores within the United States. The company?s flagship store is located on 125th Street in Harlem, NYC, where our customer service team has been satisfying the fashion savvy consumer

With almost 15 years of retail experience, I have maintained a record great success. Part of this is due to learning the importance of extraordinary customer service & thinking outside the "box". Not only does it retain and develop a customer base but also is key to great loss prevention. Teaching and developing teams is vital to any managers success. For you are only as strong as your weakest link. Having an entire team in tuned with your store's success is very important. Not only for your metric improvements; but your teams growth! Over the years I have recruited; trained & coached numerous District Managers (several who started with me as Store Managers). I have lead countless workshops on Customer Service; Merchandising; Marketing & Networking and its relation to Loss Prevention. Despite the odds of "tough urban markets" my locations maintain shrinks below 1%. Thus setting as above company standards. My locations usually house workshops & corporate visits. My team leads are usually promoted within; thus giving me low turn over rates; great employee retention & growth. These attributes encourage my teams to set everyday standards which has directly reflected on their metric numbers. Communication; teamwork & accountability are three factors that I hold dearly to a successful District and a profitable company!