Víctor Zamudio Email Address

Customer and Product Success Specialist

ArtStation is the showcase platform for games, film, media & entertainment artists.

Congratulations! You got a customer, they bought your product and everyone lived happily ever after, right? Well, sometimes that means the end of a precious relationship and closing the doors to future opportunities. That's where I come in. With over ten years of experience in Customer Support, eight of them in SaaS companies, I strive to make customers fall in love with a product and brand by resolving their issues, empowering them to be creative and adding the extra WOW factor that makes them feel unique and cared for, not only as a customer but as part of the family. Why? Because I believe Customer Success is not just about retaining clients, but also a powerful growth tool and culture driver that makes a company unique and memorable. Is the difference between selling a product and fulfilling a person's need. When I'm not helping customers, I spend my time writing code, making music, writing poetry and folding origami because, in my eyes, it's all about finding ways to communicate great ideas in a beautiful and delightful way.