Tony Hayes Email Address

Head of Operations and Business Intelligence

The Arrows Group Foundation is the company's registered charity, established with the mission of tackling child poverty through employability. The Foundation's trustees include James Parsons, Founder & CEO and Adrian Treacy, Founder & COO.

A dynamic & versatile Business Analyst & Project Manager with extensive technical experience in designing, managing and delivering complex & critical BPI change IT projects. I am a determined yet approachable manager with expert stakeholder management skills combined with a proven track record of applying my technical & organisational abilities to deliver projects on time and within budget. I have managed a broad range of projects for International Professional Services & Security organizations ranging from strategic business change programmes to front and back office systems. Experienced in the design, delivery and deployment of projects and solutions to the start-up and SME business sectors. Facilitating such business's in the delivery of cloud focused services in order to maximise the benefits of such solutions while negating the risk of capital expenditure and producing lean efficient business processes. Fully experienced in the full suite of technology services from telecoms to infrastructure, CRM and web services. Specialties: Dynamics NAV, Staffing Analytics,CRM Administration & Management Expert, Microsoft Server 2003/2008 R2, Microsoft Exchange, 365, Google Apps for Business, Domain Management and administration, Web Technologies, API integrations, On-Premise/ Hosted PBX management & administration, DHCP, LAN, WAN, Service Delivery, Project Management, Team Management, Multi-platform OS management and support (windows all versions, iOS), Mobile Devices (iPhone, iPad, Blackberry, Android), AV, Licensing, Budgeting, Vendor Management, Remote Solutions, Sapphire Sunsystems Back-office & Payroll Systems