Service Delivery Manager
ARK Schools is an education management institution that founded in 2006.
As Chief Information Officer and Founding Director of TransforMATive we aim to be the trusted partner that enables digital transformation, innovation and organisational change of Multi-Academy Trusts, supporting the development of digital maturity within the education sector. A recognised leader of Digital Strategy, IT & Systems, with the strength to spearhead multi-site technology services. I have achieved success through rapid IT and systems improvement, building a reputation for designing and implementing innovative digital strategies. I was nominated for the 2018 Information Age Women in IT Future CIO Award (Finalist) and am recognised for communicating and promoting technology adoption and nurturing a culture of best practices to achieve efficiency and cost savings. A collaborative leader with executive leadership experience considered dynamic and inspirational by teams, I am an articulate, proactive, and ambitious leader who sets objectives and steers strategies that embed the best IT policies, services, and operations in line with cost, value, and risk goals. Expertise includes: Strategic Planning; ITIL Service Delivery; IT Operations; PRINCE2 Project Management; Agile Change; IT Adoptions; Digital Strategic Planning (10+ Years); People Management; Talent Development; Executive Influencer; Threat Analysis; Risk Management; Business Continuity; Disaster Recovery; IT Transformation; IT Innovation; IT Strategic Sourcing; Budget Management; Organisational Design; Data & Insight; Solution Design; Business Development; Contract Management
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