Stephen Gilbert Email Address

Head of Communications

Age UK is a nonprofit organization which located in London, United Kingdom.

An enthusiastic and experienced professional communicator, my career has seen a particular focus on delivering engaging, effective and values-driven internal communications messaging with the aim of building a culture of trust – particularly post-mergers and during periods of extensive change. * For 17 years, in the private, public and third sectors, delivered engaging internal communications for diverse staff audiences during significant organisational change – from a management buy-out, to a new IT system, large-scale job losses and a merger. * Project managed the delivery of a new intranet for c.2500 users, focused on meeting staff needs and stringent usability and accessibility requirements. * Successfully delivered research-led enhancements to all internal communications channel types. * Developed a response to poor staff survey results, leading to a significant organisational change programme and improved staff satisfaction levels. * Provided strategic internal communications advice to board-level. * Ensured that internal communications became a core consideration of management at all levels, particularly through the management of a monthly internal communications planning meeting with board-level representation. * Produced high impact, targeted speeches and insightful briefings allowing senior staff to enthuse and inform staff and external audiences. * Developed think pieces and by-lined articles for the trade press to increase the visibility and reputation of a Chief Executive. Specialties: administrative support, advertising, concise, delivery, drafting, editing, email, english, focus, management, messaging, microsoft office, newsletters, presentation skills, press releases, prince 2 foundation, project management, reports, scanners, speechwriting, strategic development, usability testing, writing, writing for the web