David Chastain Email Address

Vice President, Information Technology Operations

ABILITY Network is a leading healthcare technology company, trusted for over a decade by thousands of hospitals, home health care agencies, hospices, skilled nursing facilities, DME providers and physicians to provide secure and reliable connections to Medicare and other payers and for a broad suite of innovative products and services that help manage the administrative complexities of healthcare. ABILITY is elevating the healthcare conversation, bringing about meaningful change by ultimately improving the patient experience and helping providers focus on what is most important: providing the best possible care to each patient in every community across our country.

A professional problem solver, uncovering the true details of the 'why' before designing the strategic 'what' solutions. Trained and experienced in Six Sigma's DMAIC, Lean's PDCA, and CSI's 7 Step Continual Service Improvement Process. These all contribute to fact-based decision-making for best possible service outcome for my customers. Since service is rarely built on a 'green field', these are important skills to have for (re)designing and managing services for the best business outcome.