Acceptable Use Policy

Last updated: 2 October 2026

By using our Services, you agree to abide by this Acceptable Use Policy in conjunction with our standard Terms of Service and Privacy Policy. Capitalised terms used in this Acceptable Use Policy (such as Customer, Services, Credits and Data) have the meanings given in the Terms of Service, and Customer includes Customers where the context requires. If this policy conflicts with the Terms of Service, the Terms of Service prevail.

  1. Credits and Changes
    • Customers purchase Credits to use our Services; typically, 1 Credit equals 1 verified email, but different Services may have varying charges.
    • We may immediately remove, without refund, Credits that we reasonably believe were obtained fraudulently. Free Credits granted on signup may also be removed immediately where they were obtained or used in breach of our Terms of Service. Paid Credits may otherwise be removed for a material breach only after the notice and cure period set out in clause 3.6 of the Terms of Service.
    • We may introduce new Services with their own Credit charges. Any increase to the Credit charge of an existing Service will be announced at least 30 days in advance, as set out in the Terms of Service.
  2. Service Accuracy and Compliance
    • Except for the express warranties set out in the Terms of Service, we do not guarantee the accuracy of any email address or that the Services will be uninterrupted or error-free.
    • When using our Services, Customers must comply with all applicable laws and regulations relating to their use of Data and communications, including applicable EU and UK data protection and electronic marketing laws, applicable US federal and state laws, and the laws of the country in which the recipient is located.
    • The Customer's responsibility for claims arising from its use of Data is governed by the indemnities in the Terms of Service.
    • Our Services are to be used for business-to-business communication only.
  3. Accessing the Services
    • Customers may access the Services through our user interface, our API, our MCP server, our browser extension, or a third-party application, integration or AI agent that they have connected to their own Anymail Finder account (for example with their API key or an OAuth connection). Scraping our website or Services is prohibited.
    • Customers are responsible for everything done through their account by an application or integration they have connected, as if they had done it themselves.
    • Sometimes free Credits are offered upon signup, subject to our automated fraud detection systems; there is no guarantee that Customers will receive free Credits.
  4. Data Sharing and Compliance
    • Customers agree that we may share their details (name, email, address) with an individual whose email they have searched for, when that individual asks who searched for them, and may otherwise disclose Customer information where permitted by the Terms of Service, our Privacy Policy, our Data Processing Addendum and applicable law.
    • Customers are responsible for their own GDPR compliance and should refer to our Privacy Policy and Data Processing Addendum for more information on our data handling practices.
  5. Selling and Sharing Email Data
    • Customers may resell or provide Data obtained via the Services as part of their own product or service. Permitted uses include enriching CRM or other customer records (the Customer's own, or those it processes for its customers), returning results to users inside an outreach or other software product, providing Data through the Customer's product or service, and keeping results in the Customer's own database so that another of its users can be served from that database within the same product. Batch or bulk processing is fine where it is needed for such a product or workflow. Results already delivered to the Customer may be kept and used after the Customer stops using Anymail Finder, on the same terms.
    • What is not permitted is selling, licensing or distributing Data as a standalone data product: a list, database or dataset offered primarily to supply contact data obtained through Anymail Finder on its own, independently of the Customer's broader product or service. Selling a bulk list whose principal content is Data obtained through Anymail Finder is not permitted.
    • Customers must ensure that any resale or redistribution complies with all applicable laws (including anti-spam and unsolicited outreach regulations), with this Acceptable Use Policy and with our Terms of Service.
    • Customers must give accurate information about the source of personal data whenever applicable law or a valid data subject request requires it, and may describe Anymail Finder as a service provider in vendor lists, privacy notices, due diligence and similar disclosures. Outside those cases, Customers should not present Anymail Finder as the source of specific Data when passing it on. Any such statement must not imply that Anymail Finder endorses the Customer or its product, and using our logo or trade marks needs our written permission first.
    • If we tell a Customer that a record has been corrected, erased, restricted or opted out, the Customer must stop passing it on, apply the same change to its own copy, and pass the notice to anyone it has given the record to where the law requires.
  6. API Usage
    • Customers are responsible for all API usage, including any requests made by their users or through their applications or integrations, as if they were directly using the Services themselves.
    • Customers may build products and integrations on our API for their own users, and may provide functionality or Data to those users through such a product or integration as permitted by the Terms of Service.
    • A Customer's users or customers do not need their own Anymail Finder accounts merely because they receive functionality or Data through the Customer's permitted product or integration. Customers must not share, sell or sub-license their Anymail Finder account, credentials or API keys to another business. A separate Anymail Finder account is required for any business that accesses the Services directly or is given credentials.
    • API keys should be rotated if there is a risk of unauthorized access or disclosure.
    • API keys must never be used from a client (webpage) and should be used from a server to ensure security.
  7. Browser Extension and Third-Party Website Compliance
    • Customers using our browser extension are responsible for complying with the applicable terms and policies of the third-party websites with which they choose to use it.
    • Anymail Finder is not affiliated with or endorsed by those third-party websites unless expressly stated otherwise, and our Services are provided "as is".
    • Customers are responsible for any consequences, including blocked usage or legal action, resulting from non-compliance with third-party website terms.

If you have any questions or need clarification about the Acceptable Use Policy, please contact us at team@anymailfinder.com.