Dan Wallis Email Address
@vnsny.org
Vice President of Contact Center Shared Services
The Visiting Nurse Service of New York (VNSNY) home care agency has served the home health care needs of New Yorkers with care and compassion since 1893
Background: Contact Center Expert with a unique blend of leadership skills, technical depth and business acumen, offering over 20 years of experience in the applying leading edge customer service concepts and technologies in support of the organization’s strategic objectives. Specialties: • Strategy Development and Execution • Business Process Improvement • Contact Center Technology and Operations • Customer Relationship Management (CRM) software • Mission Critical 24/7 Environments • Business Continuity Planning • Development And Management Of Systems and Software • Lean Six Sigma Black Belt • Project Management Professional (PMP)
Other people working at VNSONY:
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