Mark Trout Email Address

President

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Mark TroutCIO / Business IT Executive / Chief Transformation Officer / Client Servicemarkctrout@gmail.comEquipped with over 20 years experience as a Business IT Executive, Chief Transformation Officer, Client Service Leader driving: Digital transformation, mobile app dev, IoT initiatives, eCommerce, Cloud Apps, Enterprise Applications, SaaS, Security & Networking Infrastructure, Omnichannel, Off-shoring, Outsourcing. Strongest attributes are 'execution oriented', motivating leader, and ability to connect and build relationships across the business.► Past Accomplishments:- Delivery of mobile applications / 100% digital business model- M&A separation/integration- Restructured Product Development, Services & Operations organizations to optimize delivery execution, achieving results with 25% less headcount. Improved attrition from 40% to 4%.- Transitioned legacy product and clients to a new multi-tenant platform that combines a cloud-based SaaS backend layer with a PaaS-based webstore interface layer. Sales of over $5B annually.- Led sales growth and client service delivery with an annual sales target of $600M. Held P&L responsibility for delivering $500M in annual revenue. Averaging 37% year-over-year revenue growth.- Significant experience delivering large IT & business process change projects.►Value Propositions:Known for creating high performance, cross-functional teams to capture growth and build strong foundations. Due to my wide breadth of IT knowledge I am able to gain credibility, trust, and engagement from stakeholders. Passionate about execution and delivery of a quality product & service. Meeting customer commitment and desired results is priority one for my teams. Effective management of expectations and risk are paramount to achieving viable solutions.My blend of business acumen and technical breadth allows me to effectively navigate challenges and opportunities in dynamic companies.