Virginia Miracle Email Address

Chief Customer Officer

Spredfast_C/ is the world s most powerful, open social software platform that connects every business in the world to the people they care about most. Based in Austin, Texas, and with offices all over the globe, we tirelessly pursue innovation that helps our customers get smarter about social.

Experienced senior leader focused on partnering with enterprises to unleash the full power of social media-powered word of mouth. I've spent the last 15 years exploring word of mouth from various perspectives - now leading Customer Success & Professional Services for social media software leader Spredfast. Prior to Spredfast, I spent 4 fantastic years growing the North American arm of Ogilvy & Mather's social practice. Experiences along the way at Dell & the Board of the Word of Mouth Marketing Association broadened my worldview for what WOM could do and my time at Brains on Fire shaped my purist POV about the beauty of authentic recommendations. I was honored to be inducted into the Word of Mouth Marketing Hall of Fame in late 2015. In addition to my family, much of my free time goes to applying this love of WOM to my passions for family volunteerism via Little Helping Hands, growing female entrepreneurs via Women@Austin and innovation around the growth-related issues facing Austin.