Raymour & Flanigan is the largest home furniture retailer in the Northeast United States selling furniture, mattresses and home decor.
Results-driven IT management executive with 23+ years of experience in diverse industries, including retail, financial and marketing. Expertise includes team leadership, training and development, communication, process re-engineering and project management. Dynamic, resourceful, and extremely driven individual with a deep passion for creating and delivering programs and solutions that empower a team, company and customer to meet and exceed desired expectations. Skill Highlights: Project Management, Systems Integration, e-Commerce, Process Re-engineering, IT Operations Management, Application Design & Infrastructure, Team Building & Leadership, Project Planning & Change Management, Communication, Adobe Experience Manager Core Accomplishments: Lead the growth of our e-commerce program from 2 million to 38 million in online sales in 5 years. Currently the largest store in a 1.5 billion dollar retail corporation. Successfully converting our .Net platform to Adobe Experience Manager while adding Adobe Analytics, Search & Promote and Digital Asset Manager. Replaced Waterfall and customized project management methodology with Agile. Designed and championed the company-wide intranet project which increased productivity and decreased expenses. Project Managed and administered a document imaging process which reduced expenses up to 95%. Spearheaded a mobile application which quickly obtained 100% adoption and has become our fleet-wide standard for delivery and customer service expectations.
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