Head of Housing
Pinnacle Group Limited is a facilities services company which located in London.
•Housing professional with 35 years’ experience, in both housing contract managed services, PFI Housing and ALMO Management and direct provision. •20 years of senior management experience. Experience of project and contract management including preparations for Audit Commission and CLG Inspections, Chartermark, Customer Excellence and IIP awards and other external validated assessments. •Excellent customer focus, resident involvement, communication and team building skills. •Extensive budget management experience both revenue and capital budgets. Income management of £15million and Expenditure of £14million (revenue) and £12million Capital per annum. •Proficient in ICT specifically Word and Excel. Extensive experience of Housing Databases such as Academy, Orchard and Codeman (Planned Maintenance Module) and various Customer Related Management systems. •Energetic leader, an excellent motivator, proactive and excellent partnership skills. •Staff management of teams up to 100 employees and Contract Management experience including partnering contracts significantly with Mears Group Plc. •Extensive Performance Management experience – leading services to top quartile attainment •Experience of leading service to various awards inc CIH UK Landlord of the Year finals in 2018. •MA in Housing Practice, BTEC HNC in Housing, BTEC National Certificate in Housing, BTEC First Certificate in Housing and Member of Chartered Institute of Housing. •Full driving licence and access to vehicle daily.
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