Director, Client Delivery
PeopleScout is a leading provider of recruitment process outsourcing (RPO) services aimed at helping companies with their exempt and non-exempt hiring needs. The firm's suite of services includes RPO, employment branding, on-boarding, career counseling, and employee retention. Annually, PeopleScout facilitates over 250,000 hires worldwide. Industries served include airline, financial services, telecommunications, retail, utilities, manufacturing, pharmaceutical, and transportation. PeopleScout is one of The Seaton Companies, whose operating brands include PeopleScout, Staff Management|SMX, StudentScout and Australian-based RPO provider, HRX, a PeopleScout Company.
Effective leader with 12 years recruiting industry experience, a proven ability to drive operational efficiency and process improvement. Able to increase customer satisfaction, achieve financial and operational goals within stringent timelines, analyze issues to design and implement solutions, train and manage onsite and remote teams. Knowledge of and experience in ensuring compliance to laws and policies governing employment, risk management, human resources, business management, and financial controls. Passion for the process and the end result! Do it more efficiently, effectively, and profitably. Know your stakeholders and their needs, and make solutions happen. Remove the obstacles and get it done. Give team members appropriate training and tools and hold them accountable by inspecting what you expect. But above all, be flexible as change is the only constant.
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