Director-Contact Center Operations
Oak Street Health, LLC is a rapidly growing and innovative population health business operating primary care clinics focused on Medicare beneficiaries.
Client-focused, dedicated, and highly motivated leader with a proven track record of exceeding sales and customer satisfaction goals. Experienced presenter of sales techniques, customer satisfaction concepts, and developmental strategies for direct reports based on maintaining highly motivated and extremely engaged team members. Leverage analytical skills to identify performance trends or strengths/areas of opportunity and utilize the data to implement action plan to drive results.
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