Senior Director, Customer Success
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Working both client and agency side I've learned that what I do best is manage diverse and successful teams to create effective strategy by interpreting data it in a way that’s valuable both to customers and to organisations. I have launched and developed programs to improve the way some of the world’s biggest brands do business. To achieve this I've built successful teams and led organisational change to achieve our goals.My career has taken me from CRM, to marketing effectiveness, data science, and to emerging areas such as wearables, IOT and smart homes. I am now involved in pushing the boundaries of omnichannel personalisation at Monetate.
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