Vice President, Operations and Delivery and Change Management and Digital Transformation
Marsh is a Global Leader in Insurance Broking and Risk Management. We help clients better quantify and manage risk to survive and thrive.
I am a Passionate and Transformative Deliverer with robust experience in exploring customer problems and provide solutions using innovative technology and processes optimization. I am also a reliable and creative leader with hands-on project management experience across international, financial, and tech organizations. I have a bias for incorporating in the solution real-time data by leveraging augmented information through API integrated services and Artificial Intelligence / Machine Learning capabilities. I optimize and execute business transformations to deliver value and change adoption, championing a culture of continuous improvement, set performance metrics and empowering teams to achieve them. I can lead and align high performance teams, inspiring an elevated ownership quotient in the colleagues and partners I collaborate with in achieving common goals. AREAS OF EXPERTISE Digital Transformations | Project Management | Change Management | Operational Excellence | Strategy & Roadmap Design | Artificial Intelligence | Machine Learning | Customer Experience | PMO & Governance | Consulting | Effective Delegation | Program Oversight | Financial Engineering | Stakeholder Communication | Project Portfolio Coordination TECHNICAL SKILLS Project Management: MS Project, Planview, JIRA, Confluence, Smartsheet Financial / Corporate ERPs: Oracle, Salesforce Business Process Management: ARIS, Antworks AI/ML Decision Support:Anomaly Detector, Pattern Recognition, Prevention and fraud detection, Geo Location, Perils Overlay, Risk Heat Maps
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