Trisha Williams Email Address

At the Mark Travel Corporation

Established in 1974, The Mark Travel Corporation is one of the leading privately held tour and travel companies in the world. With service packages for more than 400 destinations worldwide, the company operates over 15 vacation companies. It distributes vacation products through electronic distribution systems. The company utilizes VAX VacationAccess, which is an online reservation and management system for travel agencies. It has call center facilities in the United States that provides customer services.

Leader across multiple operational teams leveraging both internal cross functional relationships and exteral hotel relationships to ultimately provide solutions to the external community regarding their reservations. Key areas of focus include but not limited to: - Competitive price match - providing answers to travel agents helping them close sales for their clients while also indentifying root cause of pricing variance and maximizing profitability. - Maintaining static inventory control for hotel partners and proactively analyzing availability needs to tie back to strategic goals. - Negotiation with hotels to provide modification solutions to travel agents where inventory was not otherwise available. - Connection point between multiple operational and strategic teams identifying how processes or communication can operate more efficiently providing faster answers externally.