Kent Pilip Email Address

Director, Business Systems Front Office and Operations

Resilience is where the promise of sustainability and the real world meet. Unfortunately, this promise often goes unfulfilled as current industry trends favor cheap instead of durable. A first-cost mentality is simple, but when the wrong materials are specified, it can expose owners and occupants to higher risks than most realize.

Kent Pilip is a highly effective IT executive with strong leadership, strategic planning, team-building and relationship-building skills. For the last 20+ years he has held numerous information technology management positions with increasing responsibility. Currently, Kent manages 29 employees across 4 teams responsible for business systems, databases and field infrastructure of a global heavy construction material supplier, supporting 5 business lines and over 600 production facilities across North America. He has a solid combination of functional business experience, leadership, employee development and a broad technology background. Kent is focused on providing business value with innovative and cost effective solutions through strong project delivery. Kent is certified ITIL v3 and a Project Management Professional (PMP). In his free time he enjoys spending time with family, Taekwondo, skiing and travel. KEY ACCOMPLISHMENTS: •Negotiated WAN contract with 30% reduction in cost and further 25% reduction on renewal, resulting in $5+ million in savings •Negotiated managed print services contract with a 55% reduction in cost, saving $2+ million •Improved customer service levels from 82% to 95% over a 3 year period •Led development of the 1st aggregates customer mobile application in the industry •Led development of the 1st cement customer mobile application in the industry •Successfully lead 15+ acquisitions/divestitures of businesses, up to $1 billion+ •Developed high performing teams with a record for strong execution •Developed Quality Assurance and Production Control teams, framework and technology SKILLS: Leadership | Strategic Vision/Tactical Execution | Employee Growth & Teambuilding | Business Value Driven | Mergers & Acquisitions | Change Management | IT Service Management | Financial Management| Project Management | Operations Management | Vendor Management | Enterprise Architecture | IT Governance | Communication | Business Process Management