Michael Clapperton Email Address

Chief Product Officer

Informa Exhibitions is a facilities services company.

CIO/CTO with track record of success in implementing enterprise-wide IT programs, leveraging technology as competitive business advantage, and leading global IT organizations to deliver outstanding services and solutions. Results-driven Change Agent, ITIL V3 Expert and Lean Six Sigma Black belt with solid history of formulating IT strategy, identifying business issues and judiciously utilizing information technology and process design to strengthen business results. Known for customer focus, commitment to quality and sense of ownership in corporate success. Empowering and approachable leader skilled at leading multidisciplinary, cross-functional and globally dispersed teams. Articulate and confident with proven ability to build credibility with technical and nontechnical professionals at all levels. MBA. CORE COMPETENCIES: IT Strategy Development, Process Design & Implementation, Web-Based System Design, ITIL V3, Lean Six Sigma (DMAIC & DFSS), Application System Management, Knowledge Management, Service Management Systems, Offshoring & Outsourcing, Infrastructure Development, Budgeting, Global Team Leadership, Enterprise Architecture, Virtualization, Storage, Corporate Messaging, Email Marketing Systems, Business Intelligence, CRM, Tradeshow Management Systems TECHNOLOGIES MANAGED: LAN/WAN, MPLS, VoIP, Data Center, Salesforce.com, Ungerboeck Exhibitor Management, Knowledge Marketing, MailChimp, Okta, Acronis, WMWare Virtualization, MS Exchange, Office365, Windows, ServiceNOW, Fujitsu POS, Mac, Windows Server, HTML 5, CSS, Oracle DB, Postgres DB, MySQL, SAP