Information Technology Manager
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I'm an IT leader with a passion for optimizing IT operations. Established track record with over 22 years of consulting and corporate roles, helping large, small, and mid-sized companies optimize IT services and operations across Financial Services, Life Sciences, Government, Retail, and Insurance industries. ITIL v3 Foundations certified. Core Competencies: - IT leadership (strategy, personnel, finance, policy, etc.) - Operational process improvement - Business Continuity and Disaster Recovery Planning - IT Service Management (ITSM) - Information Security - Data analysis - Project Management (waterfall, agile) - Systems Development Lifecycle (SDLC) - Cloud Computing - System implementations and integration - Support Operations (Help Desks, Service Desks, etc.) - Database development, analytics, and reporting Technical Expertise: - SQL Server, MySQL, SQL Server Reporting Services (SSRS), Oracle DB, Access - SharePoint, SharePoint Designer, Workflows, ASPX - HTML, CSS, JavaScript, PHP, IIS, Apache/Tomcat, VBA - Windows PCs, Windows Servers, VMware, Active Directory, PowerShell - Network Infrastructure (LAN, WAN, switches, circuits, VPN, etc.) - Laptop/Desktop Hardware, Server Hardware, Network Equipment, Printers/Copiers
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