Senior Vice President Head of Risk and DPO
Green Man Gaming is a United Kingdom-based online video game retailer.
Over 15 years of experience in eCommerce Fraud Prevention and Payments, both in fast growing, multi national businesses as well as dynamic start ups across a range of industries (including Gambling, Gaming and Retail (Ladbrokes, Green Man Gaming, Amazon)). I currently manage all aspects of Payments and Fraud prevention at Greenmangaming. Coupled with heading up Customer Support, this positions me me perfectly to ensure the customer journey and checkout is optimised and fast, whilst the business is protected from financial losses and fraud.Key skills and experience:- Payments in eCommerce: strategy, vendor selection, integration, management, operations and solutions, supplier relations, process improvement.- Extensive knowledge of the payments landscape, cards and alternative payment methods alike.- Operational Risk Management: fraud prevention and detection technologies and methods, in-house purpose built tools as well as experience with a variety of third party products and technologies. - eCommerce Operations Customer Support.Payments Advisory Board Member for Game Connection 2015. http://www.game-connection.com/Speaker and panelist at leading Payments & Fraud events.
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