Eric Folsom Email Address
@gbgplc.com
Channel Account Manager
GBG Plc is an information technology services company that specializes in Identity Data Intelligence.
Customer Success Manager serving valuable accounts in technical solutions. Superb communication, analytical, and creative problem-solving skills in fast-paced and escalated environments. Builds long-lasting and loyal customer base. Reputation amongst clients as point-of-contact for technical issues and help support with strong knowledge of products and technology. Stays abreast of trends and capabilities to promote new services and products. Core Competencies: Technology Solutions Post Sales - Upselling Account Management Capabilities Demonstrations Team Coaching & Mentoring Controlling Critical Escalations Adoption & Utilization Customer User Training Product Life-Cycle Trends Managing Relationships Performance Monitoring Relationship Management
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