Customer Success Manager and Digital Diaries SME
FocusVision is the first company to provide integrated, global technology solutions for both quantitative and qualitative market research. The company has specialized in research facility video streaming since it was founded in 1990, and has grown to offer best-in-class solutions in webcam focus groups, ethnography streaming, asynchronous online software and mobile device usability studies. Most recently, FocusVision has added a robust survey programming and reporting platform to its product lineup. While continuing to offer clients the largest global network of focus group facilities, plus reliable and secure audio and video streams, FocusVision now provides qualitative and quantitative solutions for every aspect of an organization Es research practice. FocusVision has offices in the United States, United Kingdom, Bulgaria, Brazil, Australia and Singapore.
Global account / vendor / bid / project management and consultative sales professional. Bottom line, I help companies grow their business internationally.11+ years in market research specializing in digital research solutions, managing a global network of research partners, overseeing the bid process, managing complex, multi-country studies, and recruiting for and conducting qualitative interviews.10+ years of business development & multi-branch management experience in staffing, training, financial services and market research. 2+ years working in Tokyo, Japan for Sanwa Research Institute, Dale Carnegie Training Courses and Asahi Kasei. 1-1/2 years working for a Japanese cross-cultural business consulting and translation firm in the US.Strengths: *Consultative and technical sales*Global account management*Bid & project management of complex, multi-country market research studies*Global vendor management & negotiations*Cross-cultural business communication & training *Working with companies across all regions including Asia Pacific, Europe, Latin America, Africa and the Middle East *Firsthand knowledge of Japanese business practices and language, both in the US and Japan *Multi-cultural experience and extensive travel in developed and developing countries
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