Tyra B Email Address

Customer Experience Supervisor and Training Guru and Fashion Enthusiast and ECommerce

Fashion Nova brings you the hottest styles at amazing prices so you can shine bright, without breaking the bank! We believe style should be fun and our goal is to make you shine brighter than the rest! We strive to serve our Nova Stars, let Fashion Nova make you the star that you are!

I have extensive experience in the Customer Service field. I have gained knowledge and skills during my work experience that include but not limited to being a motivated self starter! As a Trainer with Forever 21, I launched 3 new Call Centers both domestic and Internationally affording me exposure to the BPO industry. I strive daily in my current role to be innovative and results driven for both Quality Assurance and Training to ensure we meet/exceed company, department and individual goals, KPI's and all updates that impact our service levels! I love sharing knowledge and teaching our staff for efficiency and the best way to successfully offer great customer service within company policy and procedures. Knowledge and experience is power that will always be my driving force to being and staying successful. I am a Team Player that believes in the saying, "Team work make a Dream work!"