Chris Krystalowich Email Address

Vice President, World Wide Customer Success

eGain is #1 digital customer engagement software with complete suite for a multichannel world with apps like live chat software, email, knowledge software

My passion is building and retaining high-performing teams with a focus on creating exceptional outcomes for customers, partners, internal and external stakeholders. I consistently deliver against targets and objectives while building trusted and key relationships. I possess the technical, business and cultural acumen to help businesses succeed in local and international markets. I am a domain expert in Account Management, Customer Success, Channel and Partner Management, eCommerce, Contact Center, Collaboration, Digital Transformation and Omnichannel Messaging. I’ve been consistently recognized for strong leadership, staff development and mentorship. Core Competencies: Profit & Loss Responsibility with Board Experience Account Management Customer Success Enterprise Sales and Deal Structuring Customer Engagement Direct & Channel Sales Partner & Channel Management Vision & Strategy B2B & B2C Experience Pipeline and Forecasting Management Churn Management Problem/Issue Resolution Relationship Management Digital Transformation Business Development Marketing & Product Development Team building & Leadership Strengths Mentorship Contact Center Collaboration eCommerce Payment Processing Software as a Service (SaaS) Artificial Intelligence (AI) Machine Learning (ML) Customer Journey Analytics Messaging Omnichannel Enterprise Software Project Management Product Development Relationship Management Change Management