James Peddar Email Address

Strategy Consultant

The UK's leading specialist warranty provider. Kitchen appliances, boilers and consumer electronics.

Proven senior leader who combines clear conception / articulation of strategy with a robust, compelling approach to operational delivery which unlocks significant value. A dynamic and entrepreneurial general manager who utilises over 18 years’ experience to strategically triangulate customer, operational and financial requirements to deliver value accretive change. I utilise an agile, entrepreneurial approach to my work by deploying a broad skillset that delivers success across clients, digital, commercial, marketing, strategy and customer disciplines. Consistently combining high levels of Emotional Intelligence with a strong work ethic. Additional recent achievements include the successful delivery of the group’s flagship “Customer First” programme in the capacity of ‘operational sponsor’ which was the largest ever undertaken (over 200 FTE in project team) and was delivered on time, to budget and to scope in 2019. I pride myself on proactively leading stakeholders to translate a range of complex challenges / opportunities into a coherent programme of change that drives long-term value to both our customers and the organisation. Member of the Executive Committee and Domestic & General media spokesperson.