Assistant Vice President, Customer Programs
Dallas/Fort Worth International Airport is the primary airport serving the DallasâFort Worth metroplex in the U.S. state of Texas.
Confident and innovative senior aviation professional with 20+ years of distinguished performance. Broad-based background encompasses exceptional work ethic and commitment to organizational objectives within a highly-competitive and rapidly-changing marketplace. Forward-thinking leader focused on achieving continuous, improved business performance. Dedicated approach to being the voice of the customer and transforming travel for DFW Airport. Focus areas include: * Development of new technology, facility and personal customer programs based on consumer insights and innovative market trends. * Strong execution of existing customer programs and measurement of the success of those programs. * Leadership of customer-focused IoT initiatives based on customer needs of a tech-savvy audience. * Creation of an engaged and empowered team rooted in DFW's core beliefs. * Driving performance through a culture of business partnership and collaboration with key stakeholders.
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