Business Systems Manager
Career Step is an online provider of career-focused education and professional training. The company has trained over 100,000 students for new careers, has more than 150 partnerships with colleges and universities nationwide, offers a variety of continuing education courses for healthcare professionals and has educated more than 100,000 healthcare professionals. Career Step provides training for several of the largest and most respected healthcare employers in the nation and is committed to helping students and practicing healthcare professionals alike gain the skills they need to be successful in the workplace--improving lives, advancing careers and bettering business results through education.
I am currently designing and implementing a world class experience for all of my customers. I am passionate about making my customers lives better by breaking down obstacles and teaching our customers to self-serve. I love the challenge of facing a problem and creating a world class solution that will not just engage but delight. I see myself as a coach and team builder and have a proven track record of employee development and retention. Highly skilled in Operations Management, Salesforce Sales and Service Clouds, Salesforce Community Cloud, Salesforce.com, effective customer communication, and customer satisfaction. Strong operations professional with a Master of Business Administration (MBA).
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