Gene Lee Email Address

Table Games Shift Manager

Caesars Entertainment is a hospitality company that offers entertainment,gaming dining and meetings.

I am a casino veteran with over 40 years of gaming experience. Knowledgeable in managing pit operations and shift operations. Extensive expertise in card counting, card counting theory, and countermeasures. I apply critical thinking and problem resolution skills to all projects undertaken. Employs customer service and quality controls in daily management practices to ensure customer satisfaction and repeat business. Personalizes employee engagement to create a productive work environment. I have revised table games internal controls and annually reviewed with internal audit compliance of procedures to regulatory and internal controls. Works on Departmental Continuous Improvement Planning team developing ideas to improve the work environment and efficiency. Operator BJ Survey Voice. Trained Tropicana frontend users in the use of Caesars CMS system. Editor/Writer of the Caesars Table Games newsletter. Knowledgeable in the instruction of the various casino table games including Asian games. Consultant - Card counting, Table Games instruction and Customer Service. Specialties: Card Counting Card Counting instruction and consulting. Developed Game Pace Audits for blackjack to ensure proper staffing in high limit pits. Compliance and submission review. Consulted Argosy Casino, Lawrenceburg, IN and the Akwesasne Mohawk Casino