Information Technology Service Delivery Manager
BorgWarner is an automotive company that provides technologies for propulsion systems of combustion, hybrid and electric.
Hard-working, customer-focused Information Technology Manager with extensive technical know-how and experience leading teams and projects. Has worked in a variety of technical support and leadership roles; from helpdesk, desktop, server, and network support to team leader, supervisor, and manager.STRENGTHS:► Customer Focus: Continually recognized for strong customer focus and ability to interact with all levels of the organization. Appreciates that there is a customer behind every product or service offered.► Leading Teams: Enjoys the challenge of building and leading teams, whether they are ad-hoc or an established work unit.► Problem Solving: A problem-solver at heart; whether it’s a complicated technical issue or a broken process creating inefficiencies.► Initiative: Actively engaged in continuous improvement and discovering ways to put abilities to work to add value to the company.► Project Management: Finds it rewarding to manage projects (small to large, local to global) from idea to completion. Certified as a Project Management Professional (PMP).► Technical Skills: Deployed, fixed or administered many of the conventional technologies found within most companies.► Personal Learning: Graduated Summa Cum Laude from Central Michigan University with a Bachelor of Science degree with a focus on Leadership. Achieved numerous certifications from Novell, Microsoft, Cisco, CompTIA, PMI, and others.
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