Nat’l Director of Technology Operations
Zenith American Solutions, Inc. is an insurance company which provides Banking and Financial Services, Vendor Services, Regulatory Compliance, Flexible Spending Account Administration.
Highly-skilled and accomplished strategic visionary with extensive expertise in the healthcare industry, providing senior leadership with guidance to drive organizational decisions and results, and leading a market-facing, winning and fun sales culture to fuel growth and profitability. •Accomplished, highly skilled, results-driven business development and client retention executive with extensive leadership experience in Taft-Hartley, Commercial, and the Public Sector markets. •Outstanding communicator and negotiator with the ability to influence key decision-makers and partners/stakeholders, directing Sales and Client Services, and generating $200M in annual revenue. •Maintained accountability for team performance, culture, employee empowerment, diversity, workplace inclusion, client satisfaction/retention, best practices, revenue growth, and profitability. •Built an integrated high performing sales, marketing, and client services team, resulting in the achievement of growth and retention goals, resulting in both higher sales results and net retention. •Excellent written and verbal communication, executive problem solving, strategic planning, critical thinking, analytical expertise, mentoring, market relationships and leadership coaching skills. Competencies in Leadership, Market Strategy and Sales Execution: Visionary Thinking Market Intelligence Customer-Focused Strategic Planning Innovative Thinking Creating Value Goal Setting/Results ROI Optimization Transparent/Credible Team Building/Coaching Speed to Market Results-Oriented Performance Metrics Target Marketing Relationship Building Emotional Intelligence
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