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Wave is a gigabit fiber and broadband services provider for West Coast business and residential customers. Wave delivers a range of solutions for businesses, including custom fiber networks, high capacity Internet access, data transport, voice services, and colocation hosting. Wave also serves residential customers with high speed internet, TV programming and phone services.
Experienced Call Center Operations leader experienced in leading teams in start up and turn around environments. High energy and results driven leader who can integrate the best in diverse individuals to develop high performing and focused teams. Highly motivated customer operations leader with strong sales background. Specialties: Competitive Analysis Personnel Management Customer Service Risk Management Operational Efficiency Sales Problem Solving Compensation Plan Development
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