Information Technology Service Manager @ Waterstones
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Prince 2 qualified, ITIL Foundation qualified Over 25 Years of retail experience in various retail positions at both store and Head Office level. Currently running the IT Helpdesk at Waterstones and Store infrastructure. Ensuring our 280+ locations have the right equipment and ensuring new stores and refits are managed correctly for IT. Experienced in configuring systems, scripting and managing rollouts Well practiced in MS Office apps, Active Directory and EPOS systems
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