Leon Bunn Email Address

Information Technology Service Desk Manager

The Walrus Foundation is a registered charitable non-profit (No. 861851624-RR0001) with an educational mandate to create forums for matters vital to Canadians. The foundation is dedicated to supporting writers, artists, ideas, and thought-provoking conversation. We achieve these goals across multiple platforms: publishing The Walrus magazine ten times a year, in print, tablet, and smart phone editions; curating the Walrus Talks, leadership dinners, speakers' series, and other events across the country; posting original, high-quality content at thewalrus.ca; and through such digital projects as Walrus Ebooks. The foundation also partners with Blue Ant Media to produce documentaries and other programming at thewalrus.ca/tv; and trains young professionals in media, publishing, and non-profit development.

A Technology Manager with over 20 years’ experience including over 15+ years in people management. Extremely customer focused individual who brings high levels of energy, enthusiasm and ambition with a passion for Service Management, Service Delivery, Digital Transformation and End User Computing to create value, outcomes and results to customers and businesses. I am able to develop and build both local and international relationships with colleagues and external partners to achieve strong working practices and continual service improvement by having an open and honest approach at all times. I have built strong, successful teams over the years with clear communication, mentoring and coaching to ensure teams are continuously developing in order to achieve their own and team objectives. Experience of Public and Private sectors including Financial Services, Aviation and Leisure and Tourism. Skills in IT Service Management, IT Service Delivery, IT Operations, Technology Leadership, People Management, Service Desk specialist, End User Computing/Desktop (EUC) Customer Service and journey. ITIL. Digital transformation.