Contact Center and Telecommunications Engineer
Formerly @mhaofnyc. Delivering services & emotional support, when, where & how people need it for +50 years. We also run #NYCWell, @800273TALK, @distressline.
An IT Professional with over 15 years of experience managing telecom and contact center applications within a fast-paced environment, and the capacity to direct, control, and support. Works closely with the senior leaders to perform all facets of daily operations.
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