Phil Smith Email Address

Head of Information Technology, Board Member, CoOp Funeralcare

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Proven CIO focused on delivering complex business change programmes, developing commercial products and services, and transforming IT into a Digital function within Co-Operative Funeralcare. Previously worked in both PE backed SME's, PLC's and consultancies across multiple sectors including Consumer Insight, Logistics, Healthcare and Utilities. Currently leading the Service Design and Technology Transformation of the UK's largest Funeralcare business, through development of a high capability Digital function, and ensuring that this is at the heart of the change. With proven expertise in building highly effective teams, delivering through the full IT lifecycle from setting IT strategy, through digital delivery methods, to high performance operations and high quality client management, I am a genuine hybrid manager and a passionate advocate of business-led IT innovation, I see IT as a pro-active business partner that must support and drive measureable financial benefit for organisations.