Corporate Helpdesk Technician Level II
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Lynn Petrice White was a dedicated member of a Staffing and Recruiting Agency and held the position of Jr. Project Manager/Coordinator/Recruiter at Netview, Inc. For all of her technicians, she placed urgency in providing them with superlative customer service in order to guarantee their needs.Lynn Petrice White was a devoted member of the IT Client Services department who previously held a position of Technology Support Technician at Elizabeth City State University for 5 years. She placed priority on all of her clients, in providing the best customer service that she could to assure the needs of her clients requests. Lynn completed her Bachelor of Science in Computer Science at North Carolina Agricultural and Technical State University. A year after she began her job at Elizabeth State University, she enrolled online at Keller Graduate School of Management, where she completed her Masters of Information Systems Management with a concentration in Health. Lynn is an experienced and knowledgeable Information Technology Professional seeking to contribute training and acquire skills within a Tier TwoTechnical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
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