Dawne Eng Email Address

Associate Director of Business Operations

A private research university in Hoboken, NJ, Stevens Institute of Technology offers undergraduate and graduate programs in the sciences, technology, business, finance and the arts and humanities.

I specialize in improving the business operations processes that support an institution’s mission and strategic goals while building successful relationships within and across teams. HIGHLIGHTED OPERATIONS AND FINANCE MANAGEMENT ACHIEVEMENTS ■ Improved existing operations and financial processes in response to growth in order to enable excellence and efficiency at scale. Supported a 225% increase in sales from second to third quarter of 2017 and a 130% increase over the twelve month period. ■ Prepared GAAP financials and enabled financial performance evaluation by creating monthly sales reports, biweekly revenue and expense trend analysis, monthly inventory and COGS reports. ■ Proven success in preparing data for analysis, providing insights and solution oriented recommendations to management and key stakeholders. Increased operational efficiency by 10% with implementation of cloud-based inventory management app, enabling accurate and timely monitoring and reporting for inventory value and condition, and planning replenishment orders. ■ Six years of HR Management experience, handling all aspects including hiring, onboarding, administering payroll and employee benefits, performance reviews, and compliance. Also experience as administrator with company PEO. SKILLS & EXPERTISE Operations Management / Financial Management / Process Improvement / Analysis & Data Management / Capacity Building / Organizational Development / Supply Chain Management / Strategic Planning / HR Management