Michael Triola Email Address

Director, Strategic Accounts

Shepard Es business is built on a foundation of customer service with a uniting interest in creating successful, innovative and ultimately impactful face-to-face experiences.

I've enjoyed over 20 plus years of amazing service in the exposition and trade show industry that's given me a deep understanding of my customer's needs. Ultimately,I help companies and associations bring their vision and events to fruition. As a national sales manager, I have the passion for exceeding my customers’ expectations. My key to success has been a consultative approach to business that has yielded incredible results for me and my customers. My experience includes sales, account management, and operations for some of the largest trade show companies and events in our industry. I have produced over 200 events in all major markets as well as an International trade show in Oran, Algeria. Producing an international event in another country was an incredible experience. I serve as the key contact between Shepard and our client, leading the account team in a coordinated effort. I maintain the focus of the entire team on my client's mission, vision, and growth goals, while ensuring an efficient and successful event experience for all parties involved. I will work creatively using my experience to work with your team to address challenge areas, create solutions and help realize growth goals. I am recognized by my clients and peers as a true team leader.I am also active in the University of Houston's Conrad N. Hilton College of Hotel and Restaurant Management. Since 2012, I have been a guest speaker at the University in the Venue Management class every semester as well as a guest speaker at the Dean's Leadership Series.Trade Show Expert | Customer Focused | Innovation Provider | Customer Advocate | Valued Partner | Customer-Centric | Trusted Advisor | Responsive | Consultant | KnowledgeableSpecialties: Trade Show Sales, Trade Show Production, Client Satisfaction